Terms Of Service

1. Agreement To These Terms

By using the Migrizo website (migrizo.com) or engaging our services, you agree to these Terms of Service (the "Terms"). If you don't agree, please don't use our services.

When you become a paying client, your engagement is also governed by a separate Service Agreement or Statement of Work that is signed between you and Migrizo. Where that Service Agreement conflicts with anything on this page, the Service Agreement takes priority.

These Terms were last updated on 20 April 2026. We may update them from time to time (see Section 14).

2. Definitions

Throughout this document, the following terms mean:

3. Our Services

Migrizo provides two distinct service lines.

(a) Visa Advisory & Application Services (for individuals)

We advise individual applicants on merit-based visas to the United Kingdom, United States, Australia, and Germany. Current visa routes:

• UK Global Talent Visa (Tech Nation, REF, and other endorsement pathways)
• US EB-1A Green Card (extraordinary ability, self-petition)
• US O-1A Visa (extraordinary ability, temporary work)
• Australia National Innovation Visa (Subclass 858)
• Germany EU Blue Card

A typical engagement scope includes eligibility assessment, evidence pack construction, reference coordination, endorsement application drafting and filing, visa application drafting and filing, and communication support with relevant authorities. Exact scope is always defined in your Service Agreement.

(b) Global Talent Platform (for employers)

We provide a curated pool of pre-vetted, relocation-ready tech talent. Employer services include role intake, candidate shortlisting, profile delivery, candidate introductions, coordination of visa processes post-offer, and candidate replacement support, under the commercial terms of the engagement (flat retainer or success fee).

What we don't provide

We are not a law firm. We do not provide legal advice in any jurisdiction unless we specifically retain a licensed solicitor for that purpose. Our work on UK immigration matters is performed within our regulatory registration where applicable. For US matters, we partner with licensed US immigration attorneys when legal representation is required, and you will be separately engaged with them for regulated legal services.

Visa decisions are made by government authorities and are outside our control. See Section 7.

4. Who Can Use Our Services

You may use our services if:

• You are at least 18 years old.
• You can enter into a legally binding contract in your jurisdiction.
• You provide accurate and truthful information about yourself and your profile.
• You are not on any sanctions list or otherwise barred under UK or international sanctions regulations.

We reserve the right to decline any engagement where we reasonably believe an applicant is unlikely to qualify, has misrepresented material facts, or where proceeding would expose either party to undue regulatory, ethical, or reputational risk. If we decline, we'll tell you why.

5. Your Obligations

For us to deliver our Services, you must:

• Provide truthful, accurate and complete information. Visa applications rely on the integrity of what you tell us. Misrepresentation, intentional or negligent, can result in refusal, revocation, and in some jurisdictions a multi-year ban. We cannot detect every misrepresentation, and you accept responsibility for the accuracy of what you share.
• Provide supporting documents on time. Visa applications have strict deadlines. Delays in providing documentation may affect outcomes or timelines, and those consequences are not our responsibility.
• Cooperate with your Case Officer. Respond to requests, attend scheduled calls, review drafts promptly, and participate actively in the preparation of your case.
• Notify us of material changes. If your circumstances change, job, location, marital status, health, criminal history, prior visa refusals, tell us immediately. We cannot update your case without current information.
• Pay fees on the agreed schedule. Late payment may result in work being paused or the engagement being terminated (see Section 6).
• Not misuse our platform. No attempts to copy, scrape, reverse-engineer, hack, or otherwise misuse the Migrizo website or any candidate data provided to you as an employer.
• Respect candidate privacy (employer clients). Candidate profiles shared with you are confidential. You may not share them with third parties, post them publicly, or use them for any purpose other than evaluating for your advertised role.

6. Fees And Payment

Pricing

Our fees are quoted on a per-engagement basis and set out in your Service Agreement. We do not operate on commission from universities, employers, government bodies, or other consultants. Your fee is the entire commercial relationship.

Government & third-party fees

Our fees are separate from, and do not include, government application fees, endorsement body fees, biometric fees, translation fees, medical exam fees, attorney fees (where a licensed attorney is separately engaged), or any other third-party costs associated with your case. These will be itemised and disclosed before they are incurred.

Payment schedule

Unless otherwise agreed, fees are paid in instalments linked to case milestones (for individual clients) or on engagement / hire date (for employer clients). Detailed payment terms are set out in your Service Agreement.

Currency & taxes

Fees are quoted in British Pounds (GBP) unless otherwise specified. UK VAT applies to clients based in the United Kingdom and is charged at the prevailing rate. Clients outside the UK may be responsible for any local taxes or duties in their jurisdiction.

Late payment

Invoices not paid within 14 days of the due date may attract interest at 4% above the Bank of England base rate, in line with the Late Payment of Commercial Debts (Interest) Act 1998 where applicable. We may pause or suspend work on overdue accounts until settled.

7. No Visa Outcome Guarantee

What we do commit to:

• Giving you an honest assessment of your eligibility before you engage us.
• Building the strongest possible case your profile will support.
• Working within the published criteria and guidance of each endorsement body and immigration authority.
• Staying responsive throughout the application process.

What we do not commit to:

• Approval of your visa by any government body.
• Specific processing timelines (these are set by the authority, not by us).
• Outcomes if you withhold material information, fail to provide documents on time, or do not cooperate as required by Section 5.
• Outcomes in the event of changes to immigration law, policy, or quotas that occur after you engage us.

A refused visa is not, by itself, a reason for a fee refund. Our fee covers the professional work we deliver, assessment, preparation, submission, follow-through, not the final decision of a government authority. Specific refund terms are set out in Section 8 and in your Service Agreement.

8. Cancellation And Refunds

Your right to cancel

Individual applicants who engage our services as a consumer have a statutory 14-day cooling-off period under UK consumer law, starting from the day you sign the Service Agreement. You may cancel within this period by emailing info@migrizo.com and receive a full refund of fees paid, provided work on your case has not yet begun at your request.

If you expressly request that we begin work within the 14-day cooling-off period, we are entitled to retain a reasonable proportion of the fee for work already performed, calculated pro rata.

Cancellation after 14 days

After the cooling-off period, cancellations are subject to the refund terms in your Service Agreement. As a general principle:

• Fees for completed milestones are non-refundable.
• Fees for upcoming milestones not yet started are refundable.
• If a milestone is partially complete at the point of cancellation, we will pro-rate.

Cancellation by us

We may cancel or suspend your engagement, and retain fees for work already performed, if you: materially breach these Terms, misrepresent material facts, fail to pay fees after reminders, act in a way that exposes us to legal or reputational risk, or become subject to sanctions.

Refunds for employer clients

Employer engagements are governed by the commercial terms (retainer or success fee) set out in your Service Agreement. Retainer refunds for roles where no hire is made within the agreed window are handled as specified in that document. Success fees are due on candidate start date and are not refundable except where the 6-month replacement guarantee applies.

9. Intellectual Property

Our IP

The Migrizo brand, website content, eligibility assessment, evidence frameworks, case templates, and all other Migrizo materials are our intellectual property. You may not reproduce, republish, resell, or create derivative works from any of it without our written permission.

Your IP

You retain ownership of everything you provide to us, your CV, work samples, reference letters, personal documents, and any materials you contribute to your visa case. By providing them, you grant us a limited licence to use them for the purpose of delivering your Services.

Outputs we create for you

The final evidence pack, drafted application, endorsement submission, and any other deliverables we prepare for your specific case belong to you once your fees for that work are paid in full. Our underlying methodologies and templates remain ours.

10. Confidentiality

We treat all information you share with us as confidential. We will not disclose your personal or case details to any third party except:

• As required to deliver the Services you've engaged us for (e.g. filing with the Home Office).
• To service providers bound by confidentiality and data protection obligations (see our Privacy Policy).
• As required by law, regulation, or lawful government request.
• With your explicit written consent.

You also agree to treat anything we share with you, pricing, strategies, case approach, other-candidate profiles (for employers), as confidential, and to use it only for the purposes of our engagement.

11. Limitation Of Liability

We perform our Services with reasonable skill and care. However, to the maximum extent permitted by English law:

• Our total liability to you arising out of or in connection with any engagement, whether in contract, tort (including negligence), or otherwise, is capped at the total fees you have paid to Migrizo for that specific engagement.
• We are not liable for any indirect, consequential, or special losses, including loss of profits, loss of business opportunity, loss of earnings due to delayed visa outcomes, loss of data (beyond what our Privacy Policy commits to), or reputational damage.
• We are not liable for visa refusal itself (see Section 7), for changes in immigration law or policy, or for acts or omissions of government authorities, endorsement bodies, or third-party service providers.

Nothing in these Terms limits our liability for: (i) death or personal injury caused by our negligence, (ii) fraud or fraudulent misrepresentation, or (iii) any other liability which cannot be limited or excluded by English law.

12. Termination

Either party may terminate an engagement at any time by written notice to the other, subject to the refund terms in Section 8 and your Service Agreement.

On termination:

• Fees due for work already performed become immediately payable.
• We will return any of your original documents within 30 days.
• We will retain records for the periods set out in our Privacy Policy.
• Clauses that by their nature survive termination, confidentiality, intellectual property, liability limits, governing law, continue to apply.

13. Governing Law And Jurisdiction

These Terms, any Service Agreement, and any dispute arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales.

Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales. Before initiating formal legal proceedings, both parties agree to attempt good-faith resolution, typically through direct dialogue followed, if needed, by mediation.

14. Changes To These Terms

We may update these Terms from time to time, when our services change, when the law changes, or when we improve how we operate. The "Last updated" date at the top of the page reflects the current version.

Material changes will be notified to existing clients by email. Continued use of our website or services after a change takes effect constitutes acceptance of the revised Terms. Clients operating under a signed Service Agreement continue to be governed by the Terms version that was in effect when that Agreement was signed, unless both parties agree otherwise in writing.